phjion Privacy Policy – Understanding How Your Personal Data Is Handled

When you register an account on phjion, we collect basic personal information including your full name, date of birth, email address, and a secure password of your choosing. During the verification process required to activate full account functionality, we may request a government-issued identification document to confirm your identity and ensure you meet the minimum age requirement of 21 years. Financial transaction data — including deposit amounts, withdrawal requests, payment method details, and transaction timestamps — is recorded to process your requests and maintain accurate account records. We also collect device and usage data such as your IP address, browser type, operating system, and the pages you visit within the platform, which helps us detect unusual activity and improve your experience. Any communications you send to our support team, including enquiries submitted through the platform, are stored so we can respond to you accurately and track the resolution of your concern. Location data may be inferred from your IP address to verify that you are accessing the platform from the Philippines, in line with our service coverage. We do not collect sensitive personal data such as biometric identifiers, racial or ethnic origin, or health information.

The personal information you provide is used primarily to create and manage your phjion account, verify your identity, and process deposits and withdrawals in Philippine pesos (PHP) through the payment methods available on the Finance page. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and responses to support queries — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Usage and device data helps our team identify and investigate suspicious activity, protect the security of the platform, and ensure that our systems are functioning correctly for players across the Philippines. Where you have opted in to receive promotional communications, we may use your email address to inform you of relevant offers, including those related to the VIP programme or Voucher page — you may opt out of marketing emails at any time by following the unsubscribe link included in each message. Aggregated and anonymised data may be used for internal analytics purposes, such as understanding which features are most used by Filipino players and how we can improve the mobile experience on our platform. We do not use your personal data to make automated decisions that produce significant legal effects, and no personal data is used to build advertising profiles for external parties. All data use is governed by the purposes described in this policy, and we will not use your information for any purpose that is materially different without updating this document and, where required, seeking your renewed consent.

phjion does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share limited personal data with trusted service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification providers, and cloud infrastructure partners — but these providers are permitted to use your data only to perform the specific services they have been engaged to deliver. In circumstances where we are legally required to disclose information — such as in response to a valid court order, a regulatory investigation, or a request from a competent Philippine authority — we will comply with our legal obligations while taking reasonable steps to notify you where permitted by law. If phjion undergoes a corporate restructuring, merger, or acquisition, personal data held by the platform may be transferred to the successor entity, subject to the same privacy protections described in this policy. We require all third parties who receive personal data to maintain appropriate technical and organisational security measures consistent with the obligations set out in this Privacy Policy. No personal data is transferred outside the Philippines to international third parties without appropriate safeguards being in place. If you have concerns about how a specific third party is handling data shared with them in connection with your phjion account, you may raise this through the support process described in the FAQ.

phjion implements technical and organisational security measures designed to protect your personal data from unauthorised access, loss, misuse, or disclosure, including encrypted data transmission, access controls, and regular security reviews of our systems. Passwords are stored in a hashed format and are never readable in plain text by any member of our team. While we work hard to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security — we encourage you to use a strong, unique password for your phjion account and to avoid sharing your login credentials with anyone. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law, our regulatory obligations, or legitimate business purposes such as resolving disputes or enforcing our Terms and Conditions. When data is no longer required for any of these purposes, we take reasonable steps to securely delete or anonymise it. Transaction records associated with PHP deposits and withdrawals may be retained for a longer period in accordance with financial record-keeping requirements applicable in the Philippines. You may request information about the specific retention periods applicable to different categories of your data by contacting our support team through the details provided on the platform.

As a member of phjion based in the Philippines, you have rights over the personal data we hold about you, and we are committed to making it straightforward for you to exercise them. You have the right to access a copy of the personal data we hold about you — to request this, please contact our support team using the details available on the platform and we will respond within a reasonable timeframe. You may request the correction of any inaccurate or incomplete personal data associated with your account, and we will update our records promptly upon verification of your identity. Where data processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of any processing that took place before the withdrawal. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, though we may need to retain certain records to comply with our legal obligations. If you believe that your data rights have been infringed, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We do not charge a fee for handling data rights requests submitted in good faith, and we will not discriminate against you for exercising any of the rights described in this section.

phjion uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session when you are logged in, and to understand how members interact with the site so we can continue to improve the experience for Filipino players on both mobile and desktop. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as staying logged in and maintaining your preferences. Analytics cookies help us understand aggregate usage patterns — such as which sections of the platform are most visited — and this data is processed in anonymised form that cannot be used to identify you individually. We do not use third-party advertising cookies or tracking pixels that would share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings; however, disabling essential cookies may affect your ability to use certain features of the platform. By continuing to use phjion after being presented with this policy, you acknowledge and accept the use of essential cookies as described here. If you have questions about specific cookies in use on the platform, the FAQ page contains additional guidance.

phjion may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the features available on the platform. When we make material changes, we will update the "Last updated" date at the top of this page and, where the change is significant, take reasonable steps to notify active members through the platform or via the email address associated with their account. We encourage you to review this page periodically so you remain informed about how your personal data is being handled. Continued use of phjion following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. The most current version of this policy will always be accessible at phjion.club/privacy-policy, and earlier versions will not be maintained as separately accessible documents. If you do not agree with the changes made to this policy, you should discontinue your use of the platform and may request the closure of your account through our support process. Your continued use of the platform after any such update is taken as acceptance of the revised terms of this Privacy Policy.